BrighterMarketing
Home Services WhatsApp AI Agents
Service 03 of 04

Your best salesperson.
Never sleeps.

We build and run WhatsApp agents that qualify leads, answer objections, and move prospects toward a decision — 24 hours a day, across hundreds of conversations simultaneously, without a single missed message.

0
Missed conversations across all clients
300+
Simultaneous chats handled daily per client
6 weeks
Avg. time to full qualification automation
312 Chats handled today · 0 missed
🤖
BrighterMarketing Agent · StyleHouse
Online · Responding in seconds
312 active
What It Does

One agent. Six jobs done.

Most businesses use WhatsApp to reply to messages. Ours closes deals, qualifies leads, and handles support — all without you touching it.

🎯

Lead qualification

The agent asks the right questions, scores the prospect, and routes hot leads to your sales team — while filtering out tyre-kickers automatically.

📅

Appointment booking

Integrates with your calendar. Qualified leads book a slot without any back-and-forth. You wake up to a full diary, not a list of missed messages.

💬

Objection handling

Trained on your most common objections — price, timing, trust. The agent addresses them with accurate, brand-consistent responses every single time.

🛒

Order & product queries

Handles stock questions, order status, pricing, and product details instantly. Your team stops answering the same question 40 times a day.

🔁

Re-engagement campaigns

Sends personalised follow-ups to leads who went cold, past customers who haven't returned, and cart abandoners — triggered automatically by behaviour.

🤝

Human handoff

Knows when to step back. When a conversation reaches the right moment, the agent escalates to a human with full context — so your team picks up mid-conversation, not from scratch.

What's Included

Built, trained, and managed for you.

You don't set up a chatbot. We build an agent that understands your business and handles conversations end to end.

🧠
Brand voice training
We train the agent on your tone, vocabulary, pricing, FAQs, and objections before it speaks to a single customer. It sounds like your best team member, not a bot.
Sub-10-second response time
Every message answered in under 10 seconds, 24 hours a day. Speed closes deals — slow responses lose them. The agent never makes a prospect wait.
📊
CRM sync & conversation logging
Every conversation is logged, tagged, and pushed to your CRM. You can see every lead, what they asked, how they were answered, and where they are in the funnel.
🔄
Continuous improvement
We review conversation logs weekly and retrain the agent on anything it missed or mishandled. It gets smarter every week without you doing anything.
🌍
Multilingual support
Responds fluently in English, Swahili, and other languages your customers use. No separate agents, no configuration — it detects the language and responds accordingly.
📋
Weekly performance reports
How many conversations handled, leads qualified, bookings made, escalations triggered. All tied to revenue outcomes — not just message counts.
The Build Process

Live in two weeks. Improving forever.

A tight setup process — no lengthy discovery, no months of back and forth.

01
🔍

Brand & Flow Audit

We map your most common conversation types, sales objections, product questions, and escalation triggers. This becomes the agent's knowledge base.

Days 1–3
02
🏗️

Agent Build & Training

We build the conversation flows, train the AI on your brand voice and knowledge base, and connect it to your WhatsApp Business account and CRM.

Days 4–10
03
🧪

Testing & QA

We run the agent through hundreds of simulated conversations — edge cases, hostile inputs, off-topic questions. It only goes live when it handles everything correctly.

Days 11–14
04
📈

Live & Optimising

Agent goes live. We monitor every conversation for the first week and retrain on anything that underperforms. Weekly reviews from then on — it gets sharper every month.

Week 2 onwards
Client Results

What happens when leads never go unanswered

Real numbers from clients who handed their WhatsApp to AI.

Fashion Retail
StyleHouse agent handled 300+ queries daily — team freed to focus purely on closing
300+
Queries/day
0
Missed chats
6 weeks
To full automation
Healthcare
MaishaMeds went from 40 qualified leads a week to over 200 in 60 days
Qualified leads
60 days
Timeline
−82%
Manual responses
Retail
Supermarket chain doubled basket size with AI-personalised WhatsApp promotions
Basket size
+74%
Repeat visits
45 days
Timeline
FAQ

Questions about WhatsApp agents

What people ask before they hand their WhatsApp over to AI.

Does this work with my existing WhatsApp number?
Yes — we connect the agent to your existing WhatsApp Business account via the official API. Your number stays the same. Customers won't notice any difference except faster, more consistent responses.
What happens if the agent doesn't know the answer?
It escalates to a human team member with full conversation context — so your team picks up mid-thread rather than starting over. We tune escalation triggers during setup to match your business logic exactly.
Can it handle Swahili and mixed-language conversations?
Yes. The agent detects language automatically and responds in kind — including code-switching between English and Swahili mid-conversation, which is common in East African markets. We train it on the specific vocabulary your customers use.
How does it connect to our CRM?
We integrate with the most common CRMs — HubSpot, Salesforce, Zoho, and others. Every conversation is logged with lead data, tags, and qualification status pushed directly. If you're using a custom system, we can work with your API.
Is there a risk the agent says something wrong to a customer?
We build in guardrails: the agent is constrained to topics it's trained on and will escalate rather than improvise on anything sensitive. We also review the first week of live conversations before reducing oversight. It only gets autonomy once it's proven accurate.
Do I need WhatsApp Business API access already?
No. We handle the API application and setup as part of onboarding. Most businesses get approved within 3–5 business days. We manage the whole process so you don't have to navigate Meta's business verification on your own.